01
Orders
Edit addresses, items, holds, and notes on any order that hasn't reached the pick cart. Fulfillment errors sit at the top of the list until they're resolved.
Artwork: landing hero
The Hermes Lines client portal
Every shipment, accounted for.
Cadeus is where Hermes Lines clients run their side of the operation: open orders, inbound freight, stock counts, returns, and support — drawn from the same systems our warehouse floor runs on.
Claude Lorrain — Seaport with the Embarkation of the Queen of Sheba, 1648
Contents
The portal, in six parts.
Everything below reads and writes the same records our warehouse works from. When you change an order here, the floor sees it.
02
Inbound shipments
Announce a delivery before it arrives, attach the packing list, and label pallets and cartons so receiving starts the moment your freight hits our dock.
03
Inventory
On-hand and available counts for your full catalog, with dimensions, customs data, and bundles. Counts refresh nightly from the warehouse floor.
04
Returns
Open a return against any order, follow each item's condition as it's received, and message the team on the same thread the photos land in.
05
Support tickets
One thread per issue, with attachments and read receipts, so nothing gets lost between inboxes.
06
Ask Hermes
Our assistant answers portal questions at any hour, trained on the same help guide our own team uses.
Artwork: quote band
If one does not know to which port one is sailing, no wind is favorable.
Seneca, Letters to Lucilius
J.M.W. Turner — The Fighting Temeraire, 1839